Wootric là gì? Thông tin tổng quan, bảng giá, hướng dẫn sử dụng, reviews và đánh giá tính năng phần mềm Wootric. Những phần mềm thay thế Wootric dùng trong lĩnh vực Enterprise Feedback Management Software, ưu nhược điểm và so sánh? Xem thông tin tham khảo dưới đây!
Wootric là gì
| Phần mềm | Wootric – |
| Phân loại | Enterprise Feedback Management Software |
| Danh mục | Wootric Reviews |
| Thị trường | |
| Ngôn ngữ | |
| Hệ điều hành | Web browser (OS agnostic) |
| Download | Wootric |
Wootric offers a modern approach to customer experience management. Our consultative approach lets you develop a rigorous VoC program that will deliver impact fast, and that can expand as your needs evolve.
MODERN CUSTOMER LISTENING
Wootric uses customizable Net Promoter Score (NPS), CSAT and Customer Effort Score (CES) microsurveys in any channel to deliver real-time customer sentiment metrics and qualitative feedback across customer journey touchpoints.
Note: All languages supported. Survey channels includ…
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e email, web & mobile in-app, in-chat, and SMS. Leverage our two-way integrations to trigger surveys based on events & actions in Salesforce, Mixpanel, Segment, Intercom. Send data and trigger action in all of your connected systems like HubSpot, ZenDesk, Slack, Gainsight, Totango using native integrations or Zapier.
PRIORITIZE ACTIONS TO IMPROVE CX
AI-driven text & sentiment analytics deliver insight from qualitative responses at scale. Break down silos and get a holistic view of your customer when you see all of your VoC data into one platform — analyze NPS data alongside AppStore reviews, for example — in a platform that can be easily leveraged by multiple teams, no analyst required.
Note: Already collecting VoC feedback? The Wootric analytics platform is available as a stand-alone product to companies that want to enhance their VoC program with text & sentiment analytics.
ALIGN YOUR COMPANY AROUND BOOSTING CUSTOMER HAPPINESS
Advocate for CX improvement and evangelize customer centricity when you have data-driven insight. Close the loop with customers — within Wootric or in your systems of record. Set watchlist alerts and automate reports that are meaningful to stakeholders. Easily export data for business analytics.
Tính năng nổi bật
- Survey Tools
- Wootric Reviews
Hình ảnh
Bảng giá
- Contact ToucanTech for pricing information.
Review đánh giá
Phần mềm tương tự
Danh sách những phần mềm chức năng tương tự / phần mềm thay thế Wootric
- SurveyMonkey (so sánh SurveyMonkey và Wootric)
- AskNicely (so sánh AskNicelyvà Wootric)